Frequently Asked Questions

Frequently Asked Questions

Microsoft O365

  • How long does it take to set up Microsoft 365 for my business?

    The timeline depends on the complexity and size of your business. For small to medium-sized businesses, setup can typically be completed within 1-2 weeks, including migration of data and user onboarding.

  • Is SharePoint difficult to use for non-technical employees?

    SharePoint is user-friendly and designed to be intuitive. We offer comprehensive training to ensure all team members, regardless of technical expertise, can use it effectively for collaboration and document management.

  • What happens if I need to expand storage or add more users?

    Microsoft 365 and SharePoint are scalable solutions. As your business grows, we can easily expand your storage or add users, and we offer long-term packages that include flexible scaling options.

  • How do you ensure my data is secure?

    We implement government-grade security measures, including multi-factor authentication (MFA), data loss prevention (DLP) policies, and role-based access control to protect your data. Additionally, regular security audits ensure ongoing compliance and protection.

  • Can I migrate from my current system without losing any data?

    Yes, we provide seamless data migration services. We ensure that all your documents, emails, and business-critical data are transferred securely and without downtime.

  • Will you provide ongoing support after the setup?

    Absolutely! We offer continuous support and maintenance to ensure your Microsoft 365 and SharePoint environments run smoothly, including troubleshooting, updates, and user support.

Frequently Asked Questions

Common Objections

  • Objection: “We already use another collaboration tool and don’t want the hassle of switching.”

    Response: We understand the hesitation. However, our migration process is designed to be hassle-free with minimal downtime. Plus, Microsoft 365 integrates with many existing tools, so you can still use what works while benefiting from the collaboration and security features of Microsoft 365.

  • Objection: “Our business is small; do we really need SharePoint or Microsoft 365?”

    Response: Microsoft 365 and SharePoint are ideal for businesses of all sizes, including small and medium-sized companies. They offer scalable, cost-effective solutions that grow with your business, enabling better collaboration, document management, and security without requiring significant upfront investment.

  • Objection: “Isn’t SharePoint too complicated for my team?”

    Response: SharePoint can be as simple or as advanced as you need it to be. We provide tailored training to help your team get comfortable with SharePoint, and our ongoing support ensures that you have help whenever you need it.

  • Objection: “We’re concerned about the cost of Microsoft 365 services.”

    Response: We offer cost-effective plans that are designed for small and medium businesses. Our pricing is competitive, and by optimizing workflows and improving productivity, Microsoft 365 often leads to cost savings in the long run.

  • Objection: “How can we be sure of data privacy and compliance with industry regulations?”

    Response: Microsoft 365 and SharePoint are built with robust compliance features that meet industry standards like GDPR, HIPAA, and more. We ensure your setup includes the necessary governance and security controls to stay compliant.